Abstract: With the development of the society，the importance of pets in human life continues to increase，and more and more pet owners consult veterinarians because they are concerned about the behavioral problems of their pets. However，due to the lack of systematic understanding of dog and cat behavior by most veterinarians and clinical staff，it is difficult to convey the scientific concepts of dog and cat behavior. Meanwhile，inappropriate clinical operations and stressful environments can be one of the important factors that induce behavioral problems in dogs and cats. This article focused on the basic behavioral characteristics，learning，and the stress response in dogs and cats， and summarized the application of behavioral concepts in clinical diagnosis and treatment. We aim to increase the awareness in veterinarians and staff members of the stress in their dog and cat patients. Preliminary grading of dog and cat stress level and tailored schemes for management should be implemented. At the same time，learning of dogs and cats can be incorporated to encourage positive behaviors and reduce their stress during clinical visits.

Key words: Dogs and Cats Behavior； Low Stress Handling； Stress Evaluation

摘要： 随着社会发展，宠物在人类生活中重要性不断提升，犬猫行为问题也被越来越多的 宠物主人关注。宠物主人对宠物行为问题需要咨询宠物医生，但囿于多数宠物医生或宠物医 院工作人员缺乏对犬猫行为的系统了解，难以传播科学的犬猫行为观念；此外不恰当的诊疗操 作及高压的医疗环境也是诱发犬猫行为问题的重要因素之一。本文基于犬猫基本行为特性、 学习行为及犬猫面对压力的行为表现，概述犬猫行为学在临床诊疗中的应用，旨在提醒宠物 医疗人员应正视犬猫在就诊过程中面临的压力，并对犬猫压力进行初步分级，制定不同的方 案以减轻其就诊过程中的压力。同时还可利用犬猫的学习模式，使其在就诊中习得良好的行 为，更好配合诊疗的进行。

关键词: 犬猫行为； 低压操作； 行为压力等级评估